Accessibility statement

Accessibility Statement for MyNI

This statement applies to content published on www.myni.life.  This website is run by MyNI and is designed to be used by as many people as possible.  For example, that means you should be able to:

  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

How accessible this website is

We know that some parts of this website are not fully accessible. For example:

  • some pages are not in a consistent format
  • some pages and elements have poor colour contrast
  • some heading elements are not consistent
  • some images and icons do not have good alternative text
  • some video content does not have captions or a text alternative 
  • many documents are in PDF format are not accessible

How to request content in an accessible format

If you need information in a different format contact us by email [email protected]  and tell us: 

  • the web address (URL) of the content
  • your name and email address
  • the format you need, for example, audio CD, braille, BSL or large print, accessible PDF

We’ll consider your request and respond to you within 5 working days.

Reporting accessibility problems with this website

We are always looking to improve the accessibility of this website. If you find any problems not listed on this page, or think we’re not meeting your accessibility requirements, please contact us by email [email protected] and our Web Admin staff will investigate the issue

Enforcement procedure

The Equality Commission for Northern Ireland (ECNI) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘Accessibility Regulations’) in Northern Ireland. If you are not happy with how we respond to your complaint, please contact the Equality Commission for Northern Ireland (ECNI)

Technical information about this website’s accessibility

MyNI is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines (WCAG) version 2.1 AA standard, due to the non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

The content that is not accessible is outlined below with details of:
 

  • the accessibility problem(s)
  • where it fails the success criteria, and
  • when we plan to fix it

We have commissioned a professional external organisation to conduct an accessibility audit of our website in order to identify all areas of non-compliance and to recommend improvements that will future-proof the accessibility of our website.  The final accessibility report will be delivered by 22 December 2020 and action will commence immediately to remediate any issues identified.  A full list of non-compliance issues will be published once this report is available.  We plan to have all work completed by 30 June 2021.

All new content created and published on the MyNI website will be in compliance with Web Content Accessibility Guidelines (WCAG) version 2.1. 

Disproportionate burden

Not applicable.

Content that’s not within the scope of the accessibility regulations

Some of our content is exempt from the accessibility regulations and accordingly will not be updated:

  • pre-recorded audio and video published before 23 September 2020
  • PDFs or other documents published before 23 September 2018 – unless required for the use of a service, for example a form
  • maps
  • third party content that is not within our control, for example, embedded video players like Vimeo or YouTube, and embedded Google Maps.
  • archive sections of our website ie not needed for administrative purposes and not edited or updated after 23 September 2019

What we’re doing to improve accessibility

We have commissioned a professional external organisation to conduct an accessibility audit of our website in order to identify all areas of non-compliance and to recommend improvements that will future-proof the accessibility of our website.  The audit will cover the following areas:  

● audit against 25 A and 13 AA checkpoints across 10 relevant, unique templates on mobile and desktop
● pages auto test (aXe) and WAVE automated tools to programmatically identify issues with label/field associations, code-related and structural issues
● visual and manual inspection: colours/contrast, images, intended meanings and code inspection
● keyboard: tab order, access, function as intended
● screen reader: content is presented as intended and functions as intended

The final accessibility report will be delivered by 22 December 2020 and action will commence immediately to remediate any issues identified.  We plan to have all corrective work completed by 30 June 2021.  All new content published on the MyNI website will be in compliance with Web Content Accessibility Guidelines (WCAG) version 2.1. 

This statement was prepared on 3 December 2020.