Your Privacy

The Data Protection Act

Under the Data Protection Act, has a legal duty to protect any information collected from you. uses leading technologies and encryption software to safeguard your data, and keeps strict security standards to prevent any unauthorised access to it.

What information does collect? collects several kinds of information from visitors to the website:

  • feedback (through visitors emailing us and through comments they provide against content)
  • customer satisfaction surveys (via online surveys)
  • opinion (via online polls)
  • site usage information, using cookies and page tagging techniques, including JavaScript
  • we collect your email address and name if you opt in to receiving our emails


Feedback welcomes your feedback.

If you email or message for advice or information that we are not able to give directly, the contact information you supply will be passed to the appropriate government department, executive agency or Non Departmental Public Body.

Once you have received a reply, we will keep a record of your message for a maximum of three months for reference and audit purposes, after which it will be deleted.

Site usage information

The site and some of the tools and services we link to use cookies. You can find more information on these cookies on the following page:

What happens when I link to another site? contains links to other websites, both of government departments and of other organisations. This privacy policy applies only to the site, so you should always be aware when you are moving to another site and read the privacy statement of any other site(s) which may collect personal information about you. does not pass on to any other site any personal information you have given.

What happens when I come to the site from another site?

Where you are directed to the site from another site (whether a third party site or a government site) may receive personal information relating to you from the other site(s). You should read the privacy policies for these sites as these will govern the use of any personal information that you provide and which is then provided to

Access to your information and contacting

If you wish to see the records of any email correspondence with you, within the last three months, or if you have a query or complaint about this privacy policy or about the site, you can contact using this email address.

Changes to this privacy policy

If this privacy policy changes in any way, an updated version will be placed on this page.